Air Now Heating & Air Conditioning is one of Northern Utah’s Premier residential HVAC contractors. We are experts in all aspects of Heating, Air Conditioning, Ventilation, Humidification, Air Filtration and many other Comfort and Indoor Air Quality services for home owners in Box Elder, Davis, Salt Lake, and Weber counties.
The keys to our success are, first, a belief in having exceptional customer service. Many companies do a few things well, some do many things well. Here at Air Now, we are dedicated to doing all things very well. We know only the best contractors will survive in a day and age where customers are more informed and have higher expectations than ever before. That is why our goal is for 100% customer satisfaction with every single client. We realize that by focusing our efforts on total customer satisfaction first, all the other things necessary to make our company thrive will coalesce around that one common goal.
The second key component of our success is our solutions based approach to doing business. With Air Now, there are no pushy service technicians or salesman trying to sell you something you don’t want or even need. Our approach is simple. We listen to our customers’ concerns, we seek to understand the entirety of their problem, and then we present the best possible solutions tailored to our client’s specific needs and circumstances. This process is ingrained in our behavior, and when coupled with our unique grasp of customer service, means no heavy selling is required. Simply put, we will be the best solution for your problem.
The majority of HVAC companies fail to fully comprehend or implement these two key principles. The bottom line is we set the bar very high, and although we are in the comfort business, we do not allow ourselves to get comfortable with the services we provide. We are constantly challenging ourselves, adapting our methods, and partnering with the best manufacturers and suppliers in the industry.
We are committed to being the absolute best HVAC service provider you will ever know. But don’t just take our word for it; see what our customers are saying. Put us to the test and see why we say, “We make comfort happen”, with our quick response times, superior customer service, upfront fair pricing, excellent products, and highly skilled technicians who are ready to serve your needs today.
About The Owner
Interested in knowing who the man behind the curtain is? Well you don’t have to look very hard because there is a good chance you will see him in your home.
Jeff Hanchett, owner of Air Now Heating and Air Conditioning is very engaged in all aspects of his business. As an Ogden Utah HVAC Contractor, he is a problem solver with deep technical knowledge who doesn’t mind getting his hands dirty and really enjoys the satisfaction obtained through challenging and hard work. He is thankful for the opportunity to own a successful business, but he gives that credit to his loving family who enabled and helped him in developing his talents and passions into the great company today known as Air Now Heating and Air Conditioning. As the licensee, Jeff has always been the core of the company, however, the company would not exist today without the years of hard work and personal sacrifice given by Jeff’s older brother Brian Hanchett, with additional contributions made in the beginning by his other brother James Hanchett.
Multiple other caring employees have made a significant impact along the way and helped to implement Jeff’s vision for the company. Jeff is unique in his management style because he is influenced so strongly by his professional background in customer service. “Status-quo,” “good enough,” and “what difference does it make?” are not terms in his vocabulary. He is also, dare we say it? A little bit of a perfectionist. He hires like-minded employees whose desire for hard and satisfying work rivals his own.
As a veteran of the United States Coast Guard and an Eagle Scout, he is a no-nonsense straight-shooter, driven to succeed by way of Honesty & Integrity. He firmly believes in a duty to God, family and community. He recognizes his successes as being blessings from above and strives to operate his business in a manner deserving of such blessings. He and his wife, Jen, live in the Ogden Utah area and have four wonderful children. With over a decade and a half of industry experience, he has seen the inner workings of some good companies as well as some bad ones. Following his parents’ lifelong advice, he has learned from both the good examples and the mistakes of others, including a few hard lessons of his own. All that experience is now put to good use with both customer and company benefiting mutually.